Warranty Information
At Bowler Fixings And Supplies Ltd, we stand behind the quality of our products. Our warranty covers all nuts, bolts, and fixings for a duration of 12 months from the date of purchase. This ensures that you can shop with confidence, knowing that your items are protected against defects in materials and workmanship.
Understanding Your Warranty Coverage
At Bowler Fixings And Supplies Ltd, we stand behind the quality of our products. Our warranty covers defects in materials and workmanship, ensuring that you receive items that meet our high standards. If you encounter any issues, such as missing parts or manufacturing flaws, rest assured that we are here to help.
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Types of Damages Covered
Our warranty covers a range of defects, including structural failures, corrosion, and any manufacturing errors. If your product does not perform as expected due to these issues, you are entitled to a replacement or repair at no additional cost.
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What is Not Covered
Please note that our warranty does not cover damages resulting from misuse, neglect, or normal wear and tear. It’s important to follow the care instructions provided with your products to ensure they remain in good condition.
Read the Guidelines
Your Rights as a Customer
As a valued customer, you have the right to a warranty that protects you against defects. We encourage you to familiarize yourself with your rights and the warranty terms to ensure you can make the most of your purchase.
Know Your Rights
How to Make a Claim
If you need to make a warranty claim, simply contact our customer service team with your purchase details and any relevant documentation. We’ll guide you through the process to ensure a smooth experience.
Start Your Claim
Contact Us for Assistance
If you have any questions about your warranty or need assistance, don’t hesitate to reach out. Our team is here to help you understand your coverage and ensure your satisfaction with our products.
Get in Touch
How to Make a Warranty Claim
At Bowler Fixings And Supplies Ltd, we want to ensure that your experience with our products is seamless, even when it comes to making a warranty claim. Follow these simple steps to initiate your claim and get the support you need.
Step 1: Gather Necessary Documentation
Before you start your claim, make sure you have the following documents ready: your original purchase receipt, a detailed description of the issue, and any relevant photos of the product showing the defect or damage.
Step 2: Contact Our Customer Service Team
Reach out to our dedicated customer service team via email or phone. Provide them with your documentation and a brief overview of the issue. Our team is here to assist you and guide you through the process.
Step 3: Submit Your Claim
Once your claim is reviewed, you will receive instructions on how to submit it formally. This may include filling out a warranty claim form and sending your product back to us if necessary.
Step 4: Await Confirmation
After submitting your claim, you will receive a confirmation email. Our team will process your claim as quickly as possible and keep you updated on its status.
Need Help?
If you have any questions or need assistance at any point during the warranty claim process, don’t hesitate to contact us. We’re here to help you every step of the way!
What Our Customers Say
Customer Testimonials
I was initially hesitant about making a warranty claim, but the process was straightforward and hassle-free. Bowler Fixings And Supplies Ltd stood by their products, and I received a replacement part within days. Highly recommend!
I never thought I would need to use the warranty, but when I did, Bowler Fixings And Supplies Ltd exceeded my expectations. They were prompt and professional, making the entire experience stress-free.
Have Questions About Your Warranty?
At Bowler Fixings And Supplies Ltd, we understand that navigating warranty information can sometimes be confusing. If you have any questions regarding our product warranties, coverage details, or the claims process, we’re here to help! Don’t hesitate to reach out to our friendly customer service team. You can contact us via email or give us a call, and we’ll ensure you get the assistance you need.
Warranty Insights
At Bowler Fixings And Supplies Ltd, we take pride in our commitment to quality and customer satisfaction. Our warranty coverage is designed to give you peace of mind, ensuring that your purchases are protected against defects and damages. Here are some key statistics that highlight our dedication to reliability and customer service:
95%
of our customers report satisfaction with our warranty claims process, reflecting our commitment to making it easy and efficient for you.
98%
of products covered under warranty are resolved within the first claim, showcasing our reliability and responsiveness to customer needs.
90%
of customers who have made a warranty claim would recommend our products to others, indicating high levels of trust and satisfaction with our offerings.
85%
of warranty claims are processed within 48 hours, ensuring that you receive timely support when you need it most.
Quality Fixings, Reliable Service
Your Trusted Partner in Hardware Supplies
At Bowler Fixings And Supplies Ltd, we pride ourselves on delivering top-notch hardware solutions tailored to your needs. Our extensive range of nuts, bolts, and fixings is designed to meet the highest standards of quality and durability. We understand that our customers rely on us for their projects, which is why we are committed to exceptional customer service and support. Whether you're a DIY enthusiast or a professional contractor, our knowledgeable team is here to assist you every step of the way, ensuring you find the right products for your requirements.